Privacy Policy

Effective Date: August 27, 2026

At Kya Pehne, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit kyapehne.co.in, create an account, place an order, or otherwise interact with our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, contact us, or otherwise interact with our website, we may collect information such as:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Account information
• Order and purchase details
• Payment-related information required to process your transaction

Payment information is processed through our payment service providers. We do not knowingly store complete payment card details on our own systems.

Device and Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Web browser type
• Device type
• Operating system
• Time zone
• Pages visited and interactions with our website
• Cookies and similar technologies
• Other technical information necessary to operate and secure the website

Order Information

When you purchase or attempt to purchase products from us, we may collect information about the products you purchase, the order value, delivery details, transaction status, and other information necessary to process and fulfill your order.

Information from Sign-In Services

If you choose to sign in or create an account using a third-party sign-in service, such as Google or another supported authentication service, we may receive information provided by that service, such as your name and email address, according to the permissions and settings associated with that service.

2. How We Use Your Information

We may use the information we collect to:

• Process, confirm, and fulfill your orders.
• Arrange shipping and delivery of your purchases.
• Send order confirmations, invoices, shipping updates, and tracking information.
• Communicate with you about your orders, account, inquiries, or requests.
• Provide and maintain customer accounts.
• Process payments and prevent fraudulent or unauthorized transactions.
• Protect our website, customers, and business from fraud, abuse, and security threats.
• Improve our website, products, services, and overall customer experience.
• Understand how customers use our website and improve its functionality.
• Send promotional communications, offers, or information about our products where permitted by applicable law and, where required, with your consent.
• Comply with applicable legal, regulatory, accounting, and security requirements.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain sessions, understand website usage, and improve your shopping experience.

Cookies may also be used by Shopify and other service providers that support our website and its functionality.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

4. Sharing Your Personal Information

We may share your personal information with trusted third parties where necessary to operate our business and provide our services.

These parties may include:

• E-commerce and website service providers.
• Payment processing providers.
• Shipping and delivery partners.
• Technology and service providers that help us operate our website.
• Fraud prevention and security service providers.
• Analytics or marketing service providers, where applicable.
• Government authorities or other parties where required by applicable law.

We do not sell your personal information to third parties for their own independent use.

5. Payment Information

Payments made through our website may be processed by third-party payment service providers.

When you make a payment, your payment information may be handled directly by the applicable payment provider according to its own privacy policy and security practices.

We recommend reviewing the privacy policies of the relevant payment providers for more information about how payment information is handled.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Your Rights

Subject to applicable laws and regulations, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permitted.
• Request restriction of certain processing activities where applicable.
• Object to certain uses of your personal information where applicable.
• Withdraw consent where processing is based on consent.
• Request information regarding how your personal information is processed.

To exercise any applicable rights, you may contact us using the details provided below.

9. Third-Party Websites and Services

Our website may contain links, integrations, or services provided by third parties.

If you interact with a third-party website or service, its own terms and privacy policy may apply. We are not responsible for the privacy practices, security, or content of third-party websites or services.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to use the website under applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps where required.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or other operational reasons.

When we make changes, we will update the Effective Date at the beginning of this Privacy Policy. We encourage you to review this page periodically for the latest information.

12. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact us:

Kya Pehne

Website: www.kyapehne.co.in

We will review and respond to privacy-related requests in accordance with applicable laws and regulations.